PKRANZYHKAL Creative Goods LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products through Etsy, Shopify, or other channels.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details (processed securely by Etsy, Shopify, or PayPal—we do not store full payment card data).
- Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs.
- Cookies & Tracking: We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through our cookie banner or your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including digital downloads and POD shipments.
- Communicate with you regarding orders, support requests, or marketing (with consent).
- Improve our website, products, and services through analytics and feedback.
- Comply with legal obligations, tax reporting, and fraud prevention.
- Send promotional emails (only if you opt in; you may unsubscribe at any time).
3. How We Share Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Payment processors (PayPal, Stripe), shipping/fulfillment partners, email marketing platforms, and analytics providers (Google Analytics).
- Legal Compliance: When required by law, court order, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
We use essential cookies for site functionality and optional analytics/marketing cookies with your consent. You may accept or decline non-essential cookies via our cookie banner. For more details, see our Cookie Settings or adjust your browser preferences.
5. Your Privacy Rights
Depending on your location (including California residents under CCPA/CPRA), you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt out of the sale or sharing of personal information (we do not sell data, but you may opt out of targeted advertising).
- Request a copy of your data in a portable format.
- Non-discrimination for exercising your privacy rights.
To exercise these rights, contact us at hello@pkranzyhkal.store.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no internet transmission is 100% secure. We rely on industry-standard encryption (SSL/TLS) for data in transit and encourage you to use strong passwords.
7. Children's Privacy
Our services are not directed to individuals under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately to request deletion.
8. Third-Party Links
Our website may contain links to third-party sites (Etsy, Shopify, YouTube, social media). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Material changes may be notified via email if you have provided one.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: hello@pkranzyhkal.store
- WhatsApp: +1 (346) 345-5867
- Business Hours: Monday–Friday, 9:00 AM – 6:00 PM CST